About AV Costar

New Company. Same Great Products.

Arecont Vision Costar, LLC is a US-based company founded in 2018 to offer complete video surveillance solutions to customers around the world. AV Costar’s headquarters, R&D, and support operations are in Glendale, California in the Greater Los Angeles metro area. Our manufacturing is nearby in Duarte, California, while our Advanced Technology Center is located in the city of Clovis, in California’s Central Valley region. Sales offices are located throughout the Americas, Europe, and the Middle East.

In July, 2018, the original Arecont Vision, LLC was acquired by Costar, a US corporation that designs, develops, manufactures, and distributes a full range of proven products for the video surveillance and machine vision markets. The executive leadership, most employees, and all of Arecont Vision’s technology, trademarks, and patents are now part of the new AV Costar. Manufacturing, sales, support, and all other functions continue as before, serving our customers around the world.

Locations

Corporate Headquarters

Located in downtown Clovis, CA, the AV Costar Corporate Headquarters and Collaboration Center houses many of the company’s accounting, inside sales, marketing, R&D, and support team members.

AV Costar

642 Pollasky Avenue, Suite 230, Clovis, California 93612 USA

+1.818.937.0700 | Toll Free (USA/Canada) 877.CAMERA.8
Sales select option #1 | Support select option #3

RMA Return Center

For AV Costar RMA support, please contact us by one of the following methods:

By visiting this page on our website: https://support.arecontvision.com

By phone number: +1(818) 937-0700

By email: [email protected]

Advanced Technology Center

The Advanced Technology Center, located in downtown Clovis, CA, is a shared location for all Costar Technologies brands. It also serves as an extension to AV Costar product development, operations, sales, and support.

Costar Technologies, Inc.

642 Pollasky Avenue, Suite 230, Clovis, California 93612 USA

Latin and South America Sales

+1 (310) 849-7445 - Ivan Martinez - [email protected]

International Sales & Support

+1.818.937.0700 | Toll Free (USA/Canada) 877.CAMERA.8
Sales select option #1 | Support select option #3
[email protected]

Download the latest news and plans for AV Costar.

The Total Video Solution
& Contera™

Our premier offering is the AV Costar Total Video Solution™, composed of advanced megapixel cameras, cloud-enabled video management systems, recurring-revenue generating web services, and network-managed video recorders.

The 2018 launch of the AV Costar Total Video Solution represented a major new strategy for our business, culminating in the birth of our new company itself, AV Costar. With the announcement of the Total Video Solution we also introduced our newest brand name, Contera.

Contera is an anagram of Arecont, a reflection of AV Costar’s new way of thinking. We are focused on building on the knowledge and experience of the original company to produce something even better for our customers. Contera is a portfolio of software and hardware families that combine with the proven MegaIP™ brand of megapixel cameras to together form the Total Video Solution.

Made in the USA

We are committed to quality products, with the most advanced features and capabilities for our customers. Most AV Costar products are designed and manufactured in the United States. A subset of our products are designed in the US but assembled elsewhere.

MegaIP cameras (MegaBall, MegaDome, MegaVideo, MegaView, MicroDome, and SurroundVideo), ConteraCMR recorders (3 of 4 models), and both ConteraVMS and ConteraWS software families are Buy American Act (41 U.S.C. §§ 8301-305) and Federal Trade Commission Made in USA compliant with few exceptions.

Those same AV Costar products are also compliant with the “Presidential Executive Order on Buy American and Hire American” for manufactured goods (click to view online at whitehouse.gov), as signed on April 18, 2017.

Contact AV Costar for more information on product and accessory compliance.

Download the made in the USA compliance statements Learn about our NDAA compliance

American-Made
Quality & Design

For customers in the United States, if you are planning video surveillance camera purchases, please select your designed and built in the USA choice, AV Costar. AV Costar offers the widest range of Made in USA megapixel cameras with our Mega series, as well as with our software options and many of our NVR/server platforms.

Customers both inside the United States and around the world can trust AV Costar for award-winning products and customer service proven worldwide for true Made in USA quality and innovation.

Continued Industry Leadership

AV Costar continues our legacy of designing the best, most advanced, and highest reliability megapixel video products in the industry. Our list of industry firsts demonstrates this ongoing commitment, unmatched by any other vendor.

We began our R&D efforts in 2003, manufacturing in California the industry’s first two-megapixel IP network camera by 2004. Just two years later we released the industry’s first multi-sensor camera, and we still lead this segment with advanced capabilities and in sheer number of model choices. Our remote-setup SurroundVideo® Omni G3 released in 2017 is an example of our continued leadership, as is our latest offering – the feature packed, high performance ConteraIP™ multi-sensor camera unveiled in 2018.

Learn more about our leadership, products, and technology by visiting our Products page.

Industry Recognition

At AV Costar, we strive to be the best at everything we create, as we look for new ways to drive the video surveillance industry forward. We’re extremely grateful to have been awarded so many times for our industry leadership, technology, products, support, and our people.

Go to Awards

Superior Solutions Through Partnership & Integration

AV Costar has always been committed to partnership with the industry’s leading software and hardware vendors, a commitment that the new AV Costar continues to follow.

We are also committed to ONVIF compliance for integration with 3rd party products, and we provide a free developer’s API through our Technology Partner Program to gain access to our most advanced features.

For integration beyond ONVIF, our MegaLab™ can be used to test new products and updates, in conjunction with our Technical Assistance Center customer support team.

Product Quality & Support

AV Costar remained a leader in the introduction of new, leading-edge technologies and products throughout the company’s history. While the company made commitments to product quality and after-installation support, those leading-edge products sometimes still made things challenging for our end user customers and our authorized security dealers and integrators.

It’s an entirely new world now with the launch of AV Costar. Our executive leadership and the entire company are committed to ensuring customer satisfaction, and in continuing to invest additional resources into our Quality Assurance, Inside Sales and Technical Assistance Center customer support teams and processes.

We’ve made big improvements through investment in new systems including our new Customer Support Portal powered by Zendesk and overhauling our practices and procedures. We've enhanced our back office systems for increased efficiency with the implementation of NetSuite ERP and added an updated Partner Portal. AV Costar also completely overhauled our Global Supply Chain and Manufacturing processes, including opening a new manufacturing facility in Los Angeles County in the city of Duarte and adding our Advanced Technology Center in Clovis, CA. And we're making continued investments in our people, through training and the addition of more technical support and development team members and resources company-wide.

Learn more about the Technical Assistance Center.

Learn More

What Our Customers Say

Megapixel Imaging... Worth a Thousand Words

We’ve been successful because our customers value AV Costar® products and our market leadership.

AV Costar has delivered over 3.5 trillion pixels from our cameras sold around the world since our journey began in 2003. We hold over a dozen patents for our industry-leading technology, which helps account for the many industry firsts we continue to deliver.

Download Testimonials Brochure

Company Leadership

With a strong foundation in place, Costar Technology Inc. is well positioned to continue its trajectory of success. Its leadership team is focused on driving innovation and delivering shareholder value.

Scott Switzer

President & Chief Executive Officer Costar Technologies, Inc.

Sarah Ryder

Chief Financial Officer Costar Technologies, Inc.

Mike Rose

Vice President of Sales Costar Technologies

Dave deLisser

Vice President, Product Management Costar Technologies, Inc.

Prashant Pradeep

Vice President of Engineering Costar Technologies

Troy Fairchild

Vice President of Technical Services and Quality Costar Technologies

John Bujarski

VP of Sales AVCostar | Costar HD

Learn more about our Career Opportunities.

Learn More

What's Next?

Start the process of buying our products by filling out the form below or Click Here to buy our Factory Renewed & One Costar Sale products from our Online Store!

About AV Costar

New Company. Same Great Products.

Locations

Corporate Headquarters

AV Costar

RMA Return Center

Advanced Technology Center

Costar Technologies, Inc.

Latin and South America Sales

International Sales & Support

Download the latest news and plans for AV Costar.

The Total Video Solution & Contera™

Made in the USA

American-Made Quality & Design

Continued Industry Leadership

Industry Recognition

Superior Solutions Through Partnership & Integration

Product Quality & Support

Learn more about the Technical Assistance Center.

What Our Customers Say

Megapixel Imaging... Worth a Thousand Words

With the price point, I’ll be installing a lot more of the Contera EX (analytics) cameras in the future.

I have had to hold some pictures for the Chicago Police Department, and they cannot believe how good the [video from the] cameras looks.I’m very, very happy with the product.

The overall feedback we received from our reference checks was that the [AV Costar cameras] are highly reliable, stable, and with high quality, and that product support and service was very superior.Those are all things we required for the hotel.

Simplified installation features such as remote focus, along with advanced features such as true WDR (wide dynamic range) were key factors in the decision.Additionally, the SurroundVideo camera series’ cost effectiveness and coverage capabilities placed them ahead of its competitors for the job.

If we’re going to build a new surveillance system, we need to make sure that if we have an incident, we can actually see who was involved.We wanted an innately high-quality, flexible solution, and we got it with [AV Costar].

They are small and nearly invisible to anyone who doesn’t know what they’re looking for. The fact that they have such a small footprint makes them ideal for us in the ticketing and front entrance areas.

We certainly didn't want to give people the feeling that they're being watched throughout the hotel.We really like how the low profile of the cameras and the multi-sensor capabilities enabled us to use just one camera opposed to four separate ones.

I’ve got a downtown urban location with a lot of windows in it. I was looking to upgrade the system to get better resolution on the cameras.The Contera system has just been a marvel as far as the color quality and the resolution that I’m able to get.

The school district was so pleased with [AV Costar] products that they are now looking to put additions to the surveillance systems on most of the campuses. We are very satisfied with everything we have received from them.

The customer and our company are very satisfied and very happy with the quality of the equipment. For this project, installation went very smoothly. They provided superior image quality and a user-friendly interface.

We were sure to go back to [AV Costar] during this process. We have had a good working relationship with them for the past five years, and they enable us to use less cameras while still maintaining full view of inspection areas.

The SurroundVideo Omni cameras are some of our favorites because we are getting four cameras in one. They have the most flexibility. Our blind spots are much more limited, and we don’t need to use nearly as many cameras as we previously had in those areas.

A variety of factors led to the use of [AV Costar], not least of which was the commitment and quality they provide as an American-based manufacturer. They are one of the few vendors who design and build cameras in the U.S., and their cameras’ features and reliability reflect that.

Absolutely awesome quality picture. Very easy to install product and to program it.

I approached the rep for his cameras for a very specific purpose. I had a construction site, and I needed a camera that could capture the construction process seamlessly and clearly. Other vendors were quoting me exorbitant prices with over-spec’d cameras.

Our business is surveillance on a national basis. Our systems need to work flawlessly. We are always confident that we are providing our clients dependable, top of the line equipment when selling and or installing these products.

Have used the panoramic products for over 5-6 years now and they are extremely stable and great image quality.

While I’m not sure how the company is in other states, I can assure you here in Texas you have the best support team as well as your rep. It’s like going into battle with a secret weapon!!

Our customer service experience to date has been very positive, and just as high quality as the cameras that the company makes.

The improvement in the quality and performance of our video surveillance system with the megapixel cameras is incredible. The 360 degree views have made a tremendous difference in providing a safer and more secure campus.

It isn’t everyday that I will, and can, write a thank you email like this, but your product and the support I have received from you, [sales rep name removed], and the rest of the [AV Costar] crew is really unmatched in the industry.

We’ve been very impressed with the quality of the video provided by the cameras, which is a significant upgrade over the previous system. Their stability and ease of use further contribute to our overall satisfaction with this new system.

The imaging of the camera was so great it caught a theft and identified the [rental] truck license plate and the identity of the suspect.

The losses we were experiencing certainly outweigh the cost of the new cameras. Besides insurance deductibles, we were having a lot of problems with break–ins where people were having wallets and other belongings stolen from their cars.

I have been using [the company's] megapixel cameras for the past two years. These cameras perform great, and allow me to secure my Stadium with crystal clear high resolution video.

My customers love the Omni and Panoramic series of cameras.

The individual who was committing the majority of these crimes was actually identified and located. I think these cameras are priceless.

In the six years that I have worked with them, I’ve consistently seen the value in recommending their panoramic cameras to my customers.

We chose their megapixel cameras because of their functionality, intelligence, efficiency, and for the excellent picture quality they provide. There is no hesitation in recommending [AV Costar] to other companies when they visit our facility.

We always rely on the quality of these cameras. Our experience has made them our first choice for every large project for their exceptional performance and image quality.

One thing to tell a potential customer? [AV Costar] tech support has been very helpful when needed.

[The company's] customer service team has always been responsive and helpful when we’ve contacted them, and have worked quickly to resolve issues to our satisfaction.

These cameras offer superior wide area coverage with high resolution versus single sensor cameras. And because they require only one network connection and less infrastructure, they can dramatically reduce total cost of ownership.

Ease of installation, compatibility with our current VMS, and the new features [including] Wide Dynamic Range. Our experience has been great. Our organization requires high levels of security and with [the] updates to firmware we can maintain our internal network security policies.

We were immediately impressed with the video quality and clarity [the] cameras provide. When we saw a demonstration of their low-light performance, network-friendly bitrates, and other features, we knew they would be the best choice for our new surveillance system.

We have to date protected more than 50% of our buildings with [AV Costar], and add more every year. They have greatly enhanced the safety and security of our students, staff, and visitors here at Goddard Public Schools – USD #265.

The district decided to use these cameras because of their quality and price. The district is very pleased with the decision to use [AV Costar] cameras.

Our customer service experience to date has been very positive, and just as high quality as the cameras that the company makes.

[AV Costar] build quality products at a great value. We’ve had no problems in deploying their solutions – they work as advertised!

The service provided by [the company] throughout the project was also outstanding. We were also able to provide a video of an alleged thief to the police and our tasting room manager finds them enormously helpful for monitoring traffic and workflow through our wine tasting room.

User friendly, reliable, high resolution, performance. Easy design, different housing options, [and] price. Most wonderful – product with high performance compared to price.

One thing? Market leader and technology pioneering. Why do I buy? Quality of the product. My experience? Very good.

The company is my go-to source for my K-12 markets. The versatility in the multi-sensor cameras allows me to give my customers more camera views with less installation, licenses and support. This lets the customer receive more for their money and in the education market value is key.

Great product, innovative, and great support. We have been using them for the last 4 years. We trust the products and the distributor who is well supported. Moreover, price is more attractive than [competitor name removed], which we had been promoting.

Company Leadership

Scott Switzer

Sarah Ryder

Mike Rose

Dave deLisser

Prashant Pradeep

Troy Fairchild

John Bujarski

Learn more about our Career Opportunities.

What's Next?

The Total Video Solution
& Contera™

American-Made
Quality & Design

I have had to hold some pictures for the Chicago Police Department, and they cannot believe how good the [video from the] cameras looks.
I’m very, very happy with the product.

The overall feedback we received from our reference checks was that the [AV Costar cameras] are highly reliable, stable, and with high quality, and that product support and service was very superior.
Those are all things we required for the hotel.

Simplified installation features such as remote focus, along with advanced features such as true WDR (wide dynamic range) were key factors in the decision.
Additionally, the SurroundVideo camera series’ cost effectiveness and coverage capabilities placed them ahead of its competitors for the job.

If we’re going to build a new surveillance system, we need to make sure that if we have an incident, we can actually see who was involved.
We wanted an innately high-quality, flexible solution, and we got it with [AV Costar].

We certainly didn't want to give people the feeling that they're being watched throughout the hotel.
We really like how the low profile of the cameras and the multi-sensor capabilities enabled us to use just one camera opposed to four separate ones.

I’ve got a downtown urban location with a lot of windows in it. I was looking to upgrade the system to get better resolution on the cameras.
The Contera system has just been a marvel as far as the color quality and the resolution that I’m able to get.

We’ve been very impressed with the quality of the video provided by the cameras, which is a significant upgrade over the previous system.

Their stability and ease of use further contribute to our overall satisfaction with this new system.

User friendly, reliable, high resolution, performance. Easy design, different housing options, [and] price.

Most wonderful – product with high performance compared to price.